Rapid Order & Distribution (ROADS)

Many companies struggle to use standard Sales Order Processing routines within accounting systems to deliver an acceptable level of service to their customers. Operators become frustrated with the constant switching of screens to identify previous buying patterns and order frequency. Warehouse staff constantly juggle dispatch notes to fit the delivery round cycle. ROADS now gives you the tools to streamline your telesales and order processing operation from the initial phone call to the final delivery of the products.

The Rapid Order and Distribution System from Applied Business Solutions seamlessly integrates with Pegasus Opera II and Opera 3 to give you the power and flexibility to cope with the demands of an intensive telesales, order processing, and distribution operation.

Designed to facilitate the management of call cycles, order/buying history, order templates and delivery rounds/routes, ROADS will enable you to be more productive, responsive, and efficient within your telesales and order processing activities. Its powerful interface is ideal to meet the demands of an intensive telesales, order processing, and distribution operation because all the important information is on display.

Product Features

Account or C.O.D. speeding up of transactions and reduces possible errors
On-Screen Picking List instant access to product information allowing quicker transactions
Auto-Batch Allocation simple stock management and order scheduling
Daily Rounds and Routes time management for logistic control
Despatch Confirmation allows for proactive customer service
Round Loading Lists time and motion control
Delivery Notes by Round or Route efficient dispatch control
Sales Invoices reduction of data input and duplication
Drivers’ Waybills driver manifestos including weight, temperature and other pertinent information
Cash Sheets for simple paying of monies on return to depot reducing errors
Extensive Sales Analysis increased sales performance and profitability with minimal thought process
User Defined Reports customisable control over dataflow

Call Scheduling allows optimisation of potential sales
Template Orders minimal input required and reduces data duplication
Rapid Order Entry saves time and enables telesales to be more productive
Order Sequencing and Grouping organisation of products on template order to enable quicker order taking
Order History on View telesales can view buying trends and make informed product suggestions
‘No Order’ Reasons monitoring of customer and product trends
Dual Quantities e.g. Units/Kilos easier ordering facilities
Associated Items allows telesales to up sell associated items
Superseded Items instant access to replacements for discontinued products
Global Special Offers sales maximisations
Special Customer Pricing instant information and minimal input by telesales
Batch Traceability easy stock management and quality control (ISO 9000)

ROADS is also available as ROADS Lite