News
Testimonials
Applied Business Solutions have a large customer base in a diverse range of industries. The following are a selection of the testimonials.
“Applied Business Solutions (previously FCAS) has provided the Eden Project with Opera system support for 18 months. Whenever a support issue has been referred to them, it has been polite and professional in its approach and responded quickly to resolving known and understood issues.”
Tjarko Wieringa, Financial Controller, Eden Project, Cornwall
“We’re based in North Devon and have been working with the team at ABS for about 10 years. In that time we have never worried about accessibility. If we have a problem it’s usually resolved within half an hour and when it comes to training on new software, they come to our offices! It saves us a lot of time and money, helping us to improve our overall efficiency. We are confident that the MBO will bring more benefits to our company and we see no reason why we shouldn’t stay with them in the future.”
Debbie Ley, Director, AMS Ley, Barnstaple
“We’ve worked with ABS for a few years now and always appreciate the passion and drive of the directors and staff. They’re always available to help with problems however large or small and we found them to be not only very professional but adaptable and honest. ABS have helped us introduce better business practices to the extent that we recently applied for and received our ISO 9000 certificate. Overall, they have helped us improve the whole image of the business.”
Alison Merrick, Company Secretary, WaterMota, Newton Abbot
“Although our business is based in Penzance, we have offices throughout the South West. Since 2004 the team at Applied Business Solutions have helped us to develop our very complex accounting system and integrate it with our booking and freight management systems. Their flexible and professional approach has been key and we expect to be working with them in the future, especially as they now have a base in St Agnes. The service they provide is excellent. In essence, it’s what service should be!”
David Oughton, Group Accountant, Isles of Scilly Steamship Group, Penzance
“The team at the new Applied Business Solutions have worked with us for over five years. The relationship is now very good and we appreciate their skill and expertise. They respond to our queries very quickly, often fixing problems remotely. In a very busy work environment, they provide the continuity and reassurance needed to help us build our business. We’re happy with the service we get from ABS and have no intention of moving our business”.
John Earle, Managing Director, Christopher Piper Wines, Ottery St Mary
“Since we started working with Applied Business Solutions, we grown to rely on them almost on a daily basis. Initially they were asked to provide hardware and software support about five years ago. These days they are definitely part of our team and have really helped us throughout the business. Their knowledge of our business is so valuable when it comes to solving problems quickly and their enthusiasm helps us to exploit new opportunities. Even though the new business is only a few days old we’ve already started talking to them about the future.”
Stuart Christophers, Managing Director, Parnell Lang (t/a Ernest Charles), Crediton
“We’ve only been working with Chris and his team since the beginning of 2005 and, in that time, have found their level of service to be very good. They assisted us in developing our accounting package and continue to help us find alternate solutions for our business. Not only are they professional but have a fair degree of flexibility which really helps us. Their attention to detail and thorough approach have meant a greater reliability of the end product, resulting in more efficient use of management time. We feel the MBO will have very little immediate effect and probably be more beneficial to us in the long-run.”
Tony Reading, IT Manager, Tresco Estate, Isles of Scilly
“We import and distribute a wide range of Scuba diving products throughout the UK and these days the market is continually changing. To keep pace we need a reliable and flexible accounting package and over the years have ourselves, come to rely on the team at Applied Business Solutions. They not only provide the on-site continuity that we all need but really are interested in the well-being of our business. We recently went through an MBO of our own and during that period the ABS team provided valuable advice and information but worked with us to develop our own bespoke systems where necessary. These days we have very few problems which are usually resolved very quickly and with no major disruption to our schedule.”
David Millin, Managing Director, Sea & Sea, Paignton
“Chris Parkinson’s team have always given us the professional and user-friendly service that we need. And, when it comes to solving problem they will speak in plain and simple English, which helps us in finding quick solutions. Over the past six years, they have been responsible for installing and maintaining our payroll software including the introduction of upgrades, which are always tailored to what we need. These days the system runs smoothly and we appreciate the difference they have made.”
Wendy McCollum, Company Accountant, Pollards Print Solutions, Exeter
