Five telephone best practice tips for small businesses

Improve your phone practices with these five top tips for businesses from www.smallbusiness.co.uk The vital role of the phone call for sales and marketing in most industries and sectors is self-evident; from restaurant’s bookings, to car dealership’s enquiries, to telecom’s call centres. And yet, businesses have typically been far slower in updating their phone practices..

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SMEs fail to recognise email phishing attempts

The vast majority of SME companies are being fooled when it comes to phishing attempts, research finds. We are constantly informing our clients about the increase in online threats and this article from www.smallbusiness.co.uk affirms the concerns.   Results of a survey challenging respondents to spot fake emails used for phishing have indicated that 98 per cent of..

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6 elements that make a winning team

We deal with all sizes of business and thought this is a great article from Business Matters Magazine regarding building a successful team and retaining great staff. No successful big business owner is an island. You can keep a small business running by yourself, but if you are ready to achieve growth, then you need..

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Data on staff at 280 UK firms may be at risk after Sage breach

From The Guardian : Accounting, payroll and payments software company says internal login was used to gain unauthorised access. Sage, which provides accounting, payroll and payments software for businesses, has released a statement saying that an internal login had been used to gain unauthorised access to the data of some of its British customers. The personal..

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New Insurance Act is upon businesses

An article on smallbusiness.co.uk looks at the biggest reform to insurance for more than a century has almost come into force but businesses are being warned to ensure that they do not fall foul of the changes. The Insurance Act, which affects all new contracts from August 12 onwards, introduces a more policyholder-friendly regime. Billed as good..

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The experts’ step-by-step guide to cyber security

A very interesting article from The Guardian online regarding Internet security and how your business can be more informed and less likely to get breached. Where does cyber security fall on your to-do list? If it’s not a priority, it should be because 60% of small businesses suffered a breach in the year leading up..

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Flexible workplaces advocated for Olympics period

We found this good article on smallbusiness.co.uk where businesses have been urged to engage with their workforce and consider introducing flexible measures to discourage ‘sickies’ during the Rio Olympics. The four-hour time difference means that many of the biggest events of the Olympics are scheduled to take place during normal working hours and early hours..

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Five Ways to Grow Your Business

We found this article on smallbusiness.co.uk and think it just reminds businesses on the areas to focus: Beauty is in the eye of the beholder, but it’s safe to say there’s one trait that’s attractive to all business owners: profitability. Any entrepreneur knows that getting your business off the ground requires a lot of time,..

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How to stop late payers causing a cashflow crisis

Charise Marsden, debt recovery manager, at Keeble Hawson writes for smallbusiness.co.uk on how business can prevent late payments causing a cash flow crisis for your business. Late payment is the most common reason for a cash flow crisis in businesses. If a number of customers, or even one big customer, fall behind there can be a..

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Brexit and the road ahead for small businesses and sterling

In this piece taken from www.smallbusiness.co.uk, Jonathan Watson discusses how businesses should plan for the future following Brexit and its impact on sterling. Theresa May, new prime minister, has said ‘Brexit means Brexit’ and now it’s time for businesses to start planning for it. We have already seen some big movement on sterling exchange rates..

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